Membership Benefits
TrioTel Communications operates as a member-owned cooperative, meaning our members are the company’s owners and elect the Board of Directors. We invite members to attend the Annual Meeting, where they can hear the financial report, listen to updates from the President and Manager, and learn about the cooperative’s products and services.
One of the key benefits of the cooperative model is the annual allocation of capital credits. These credits represent each member’s share of the cooperative’s operating margins (or profits) that were not used for expenses during the year. At the Board’s discretion and when financial conditions allow, these credits may be paid out in cash to members.
Who is Eligible
Any person, firm, association, limited liability company, partnership, corporation or body politic or subdivision in TrioTel’s cooperative service area* may become a member of the cooperative by purchasing telephone or broadband internet services from TrioTel and by meeting all requirements established by TrioTel.
Become a Member
Contact TrioTel Communications at 605-425-2238 or customerservice@triotel.net to learn how you can become a Co-Op Member!
What are Capital Credits?
When the Board of Directors approves a refund for a given year, these refunds are mailed to the address on file for members who had service during that given year(s). Refunds that are returned to the cooperative are placed in an Unclaimed Capital Credit Checks account and are available to members presenting the proper identification or legal beneficiaries of deceased members’ estates when accompanied by the appropriate documentation.
Unclaimed Capital Credits
Do you have any unclaimed Capital Credit checks? Click here to find out. Submit the form and someone will be in contact with you.
*Cooperative service areas include: Alexandria, Canova, Center, Clayton, Emery, Salem, Spencer, and Winfred.