Welcome to TrioTel
With over one thousand miles of fiber optic cable traveling throughout our service area communities, we provide fast Internet speeds, elite television packages, and as always, reliable telephone service. We pride ourselves on our advanced 100% fiber network, but more importantly, the customer service and support that goes right along with it. Take a look around. Cutting edge technology is right in your neighborhood.
SERVICE AREA COMMUNITIES
Alexandria, Canova, Center, Clayton, Emery, Fulton, Rural Lake County, Salem, Spencer, and Winfred.
December 13, 1951- The first meeting of the Board of Directors of McCook Cooperative Telephone Company (now TrioTel Communications, Inc.) is held in Salem, SD. The goal is to provide service to rural subscribers that would be comparable in quality to that enjoyed by urban subscribers. The original exchanges of the Cooperative are Canova, Center, Spencer, and Winfred.
1993- Hanson County Telephone Company (Alexandria exchange) is purchased.
1996- McCook Telecom (Salem exchange) is purchased.
January 1, 2001- The three companies merge into one and the Alexandria and Salem customers become members of the Coop.
2005- Tri County Telcom, Inc. (Emery and Clayton exchanges) is purchased.
January 1, 2010- The companies merge, are renamed TrioTel Communications, Inc. and all customers become members of the Coop.
2013- TrioTel becomes a leader in the broadband infrastructure by being the first telephone company in South Dakota to provide fiber optic connection to 100% of its subscribers.
2016- TrioTel provides TV and Internet service to the Fulton exchange.
2021- TrioTel expands broadband services to northwest Fulton and to the town of Junius, in Lake County.
2023- TrioTel expands broadband services to western rural Lake County.
With more than 1000 miles of fiber optic cable running through our service territory, over 2,000 residents and business owners have access to an updated facility providing faster Internet speeds, quality IPTV video, and valued telephone service.
TrioTel continues the commitment to ensure subscribers receive the finest quality telecommunication services at the lowest possible price. We appreciate our customers and thank you for your continued patronage.
BOARD OF DIRECTORS
Heather Kranz
General Manager/CEO
Kathy Hofer
District 3 – Spencer
President
Terry Schroeder
District 5 – Alexandria
Vice President
Tom Randall
District 7 – At Large
Secretary/Treasurer
Ben Endorf
District 1 – Canova
Maddy Rabenhorst
District 2 – Center
Donita Potter
District 4 – Winfred
Kevin Peterson
District 6 – Salem
STAFF
Amy Sabers
Customer Service
amyh@triotel.com
Barb Mentele
Accountant
barbm@triotel.com
Curt Gessner
Technician/Mapping
curtis@triotel.com
Jared Koch
Technician/Surveillance
jaredk@triotel.com
Justin Norris
Operations Manager
justinn@triotel.com
Kally Zelmer
Customer Service
kally@triotel.com
Kendra Mudder
Marketing & Sales
kendra@triotel.com
Kevin Spaans
OSP/Construction Tech
kevins@triotel.com
Michele Tuschen
CABS/Customer Service
michele@triotel.com
Mike Heumiller
Technician
mikeh@triotel.com
Owen Duffy
Technician
owen@triotel.com
Our Mission
TrioTel Communications, Inc. is committed to ensuring that our customers receive the finest quality telecommunication services at the lowest possible cost. We will build relationships based upon mutual trust and respect, empowering our employees to provide top-notch customer service. We will deliver sound leadership and economic growth through the use of advancements in communication technologies, guaranteeing our customers, communities, and employees a bright future.